About Us

Welcome to Best Hope Care Pty Ltd

Looking For NDIS Providers In Australia?

BEST HOPE CARE is a leading NDIS provider in Australia, specialising in senior care, respite, and advanced care needs. Our commitment is to provide top-notch care services that empower individuals to live comfortably in the place they call home.

The National Disability Insurance Scheme (NDIS) can be difficult to navigate, but with Best Hope Care, you’ll have a trusted partner by your side. Our experienced team understands the intricacies of the NDIS, ensuring you receive the support you deserve.

Whether your loved one requires assistance with daily activities, respite care, or specialised advanced care, our compassionate carers are dedicated to enhancing their quality of life. With Best Hope Care, you can discover the difference that Visiting Angels will make in your loved one’s life. Get in touch if you need premium NDIS nursing care in Australia.

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Ageing gracefully

Caring is a way of life…

Ageing is a process of self discovery…we merely help you!

Graceful aging is a voyage of self-discovery. At BEST HOPE CARE, we embrace this process and provide compassionate care to help you age with dignity. Our dedicated team notices that compassion is a way of life, and we are here to assist you at every turn. Trust us to provide your loved ones with the finest care as they navigate the beautiful journey of aging.

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OUR COMMITMENT TO CARE

MISSION

“To transform lives through exceptional, person-centred care that respects each individual’s unique needs and aspirations. We strive to build a team of dedicated professionals who are passionate about making a difference in the lives of others. By offering a comprehensive range of tailored services—from daily living assistance to advanced care needs—we aim to promote independence, well-being, and active community involvement. We are committed to fostering trust, reliability, and excellence in every aspect of our service, ensuring that each individual feels valued, supported, and empowered to live their best life at home.”

VISION:

“To be the leading provider of compassionate and personalised care, setting the gold standard in home-based services that empower individuals to live with dignity, independence, and joy. We envision a world where everyone, regardless of age or condition, enjoys a high quality of life within the comfort of their own home, surrounded by the familiarity that enhances their well-being. Our commitment is to create a supportive and inclusive environment that meets and exceeds the expectations of those we serve.”

THE VISIONARIES BEHIND OUR CARE

Guiding us with Compassion and Expertise

Gurpreet Kaur

Director

Babaljeet S. Gill

Director

DIRECTORS’ BACKGROUND

Steering innovation though experience, expertise, and a commitment to excellence.

The inception of Best Hope Care was born out of a shared vision among our directors, who have all experienced the challenges and triumphs of navigating the world of disability support, either personally or through family and friends. Each of us has witnessed the profound impact that compassionate, dedicated care can have on individuals with disabilities and their families. They spent years working in the healthcare sector and has always believed in the importance of a holistic approach to care. They saw gaps in existing services that often left families feeling overwhelmed and unsupported. Their goal was to create a company that not only provided services but also empowered individuals to lead fulfilling lives by fostering independence and community connection.

United by these experiences, we came together to establish Best Hope Care. We believe that everyone deserves the opportunity to reach their fullest potential and to feel valued in their community.

At Best Hope Care, we strive to build a culture of empathy and inclusivity. We are committed to being a beacon of hope for families navigating the complexities of the NDIS and disability support services. Together, we are dedicated to making a meaningful impact in the lives of our clients and their families, ensuring they receive the care, respect, and support they deserve.

FAQs for Best Hope Care

Yes, Best Hope Care strictly follows the NDIS Price Guide to ensure that our service costs are transparent, fair, and in line with NDIS standards. All prices are regularly reviewed and updated according to NDIS guidelines.

Yes, we provide a comprehensive service agreement that outlines the services we offer, your rights and responsibilities, our responsibilities as your provider, the fees and charges, and details on how services will be delivered. It also includes information about cancellations, payments, and how to make changes to the agreement.

Yes, you can switch or terminate services at any time. We require a 14-day notice period for termination, and you can discuss your concerns with our team to ensure a smooth transition. If you are not satisfied, we encourage you to communicate with us so we can address any issues and improve our service.

Absolutely! We understand the importance of finding the right support worker. You are welcome to meet and discuss your needs with potential support workers to ensure a good match before starting services.

Our services are highly flexible and can be adjusted to meet your changing needs. If you need to modify your services, please contact us to discuss your new requirements, and we will work with you to make the necessary changes.

Yes, Best Hope Care is a registered NDIS provider. We are committed to delivering high-quality, compliant services that meet NDIS standards and support participants to achieve their goals.

Our cancellation policy requires 24 hours’ notice for any changes or cancellations to scheduled services. If less than 24 hours’ notice is provided, a cancellation fee of 50% of the service cost may apply. This policy ensures that our resources are managed effectively and that other participants have the opportunity to access services.